mentoring
The part a tutor doesn't have time for.
A mentor checks in around the lessons rather than in them.
what a mentor does
Everything that isn't the hour of teaching.
One tutor was never going to carry all of it. So we stopped asking them to.
Not a timetable that looks good on the fridge and is abandoned by week three. A system built around the hours your child actually has, revisited when a week goes wrong.
Deadlines, coursework, and the ordinary business of getting through February. Someone keeps the whole shape of the term in view so your child doesn't have to.
School refusal, anxiety, burnout, or a term that has simply gone wrong. This is exactly why a tutor on their own is rarely enough, and why we offer a mentor alongside the teaching.
Someone a few years ahead who sat these exams recently enough to remember them, and who has no stake in the answer beyond your child getting it right.
why it isn't the tutor's job
Everyone does one thing well, rather than one person doing six things adequately.
One tutor is expected to be the subject expert, the motivator, the organiser, the pastoral support, the SEND specialist and the person who reports back to you, all in an hour a week. Something always gets dropped, and it's usually whichever part that particular tutor is weakest at.
Someone outside the family, on your child's side.
Mentoring is its own line on your quote, so you can see exactly what it costs before you say yes.