questions
The things parents ask first.
Most of these get answered properly on a 15-minute call. Here they are anyway.
We reply within one working day and book the call from there. Depending on subject and availability, lessons usually start about five days later.
Yes, and you should tell us early if something isn't working. It's a match problem, not a failure, and the rest of the team carries the context across so your child isn't starting again.
Yes, whether that's a single subject or a full timetable, including support with entering as a private candidate.
Online, which is what lets us build the right team rather than the locally available one.
Tell your family lead. We'd rather adjust the plan than have you paying for something that isn't fitting.